Welcome to the February edition of the Document Manager eNewsletter, which as always includes a variety of content from improving your scan operations to cloud print management. One of our featured articles looks at 'intelligent document processing', which in this context refers to the combination of multiple complementary technologies and approaches including AI and ML for optimum productivity, collaboration and compliance.

Jason Field of Document Logistix argues that the proliferation of data and communication formats have made it increasingly difficult to capture data effectively, whether to achieve business process efficiency or for analysis. In a Harvard Business Review entitled "Artificial Intelligence for the Real World", more than a third of 250 executives familiar with cognitive technologies reported that their aspirations for AI include optimising business applications (36%), freeing workers to be more creative by automating tasks (36%), and facilitating better decisions (35%).

"The benefits of document data automation have been embraced fully in most finance departments and are being adopted in more departments facing document data complexities, such as HR," says Field. "The advent of AI in document data management also means that more industry sectors are able to implement systems to simplify and manage complex document processes."

Accurate data extraction, centralised storage and automated information routing could in theory, says the article, end data silos and workflow bottlenecks. Whether that is what happens in the real world, is as ever, something for which we must wait and see!

David Tyler, Editor
Document Manager Magazine

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